Screw Earrings

Thank you for choosing Saeed Jewelry. We prioritize quality and craftsmanship, aiming to make each purchase a special experience. 

For your peace of mind, please review our return policy carefully. If you have any questions about the piece(s) you are interested in, do not hesitate to ask. We are happy to provide videos, additional photos, and measurements to help you make a confident choice.

Return Eligibility

Returns are accepted only under the following conditions:

• Incorrect Item Received: If the item received is entirely different from what was ordered.

• Major Damage Upon Delivery: If the item arrives significantly damaged and unwearable, we will offer a solution or accept a return.

Important Note

Minor scratches, slight bends, or small stones loosening during transit are not considered grounds for return. If you experience these minor issues, please contact us, and we will be happy to assist you.

Size and Measurement Disclaimer

All sizes and measurements provided are accurate to the best of our ability but are approximate, based on common sizing standards. Slight differences in size are expected and are not grounds for a return. If you have specific sizing concerns, please feel free to reach out, and we’ll do our best to assist you.

Non-Returnable Items

Custom items, such as personalized name necklace or modified pieces (e.g., resized rings), cannot be returned. 

Return Process

To initiate a return, please contact us at info@dahabe.com within 7 days of receiving your item. Returns without prior authorization will not be accepted.

If your return is approved, you’ll receive instructions on how to send your package back.

Support for Minor Issues

If you encounter a minor issue, such as a fallen stone or slight bend, please reach out to us at info@dahabe.com. We will arrange a fix to ensure your satisfaction without requiring a return.

Refund Process

Once we receive and inspect your return, we will notify you of the outcome. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take your bank or credit card company additional time to post the refund.